This Privacy Policy explains what information Fluve collects, how we use it, and the choices you have -- including specific handling for phone numbers and SMS messaging.
1. Information we collect
- Account information: display name, email address, and, if you sign in or verify with a phone number, that phone number.
- Content you create: tasks, notes, friend connections, and workspace data.
- Usage data: device/app version, log data, and push notification tokens, used to keep the Service working and to fix problems.
2. How we use your phone number and SMS data
We use your phone number only for the purposes you've consented to:
- Sending a one-time passcode to verify your identity when you sign in by phone.
- If a friend invites you to Fluve by phone, sending you a text with the invitation.
- If a friend assigns you a task and you don't have a Fluve account, sending you a text about that assignment and how to reply.
We do not sell your phone number or any SMS opt-in data to third parties, and we do not use it for marketing purposes. We share it only with the messaging provider (currently Twilio) we use to actually deliver text messages, and only to the extent necessary to send you the messages described above.
If you reply to a Fluve text, we store your reply, and any photo you send, so the person who assigned you the task can see it. We keep the text of your replies for 90 days and then clear it. The records of the texts themselves (the number, the time and the kind of message) are deleted once nobody who assigned you tasks has your number in Fluve any more. If you text us from a number nobody has assigned tasks to, we keep that record (without the text, which is cleared after 90 days) until we delete it on request.
If you reply in your own words rather than with a reply word such as DONE, we send the text of your reply and your recent messages with us, and your open Fluve tasks (titles, due dates and the first name of whoever assigned them) to Anthropic, which runs the AI model that works out which task you mean and what you want done. Anthropic processes this on our behalf only to give us that answer. We don't send your phone number to Anthropic. If the AI model is unavailable or its answer is unclear, we keep your reply as a comment on the task.
Choosing someone from your phone's contacts
In the mobile app you can choose someone from your phone's contacts instead of typing their email or phone number. When you do, Fluve reads that one contact on your device and sends only the email or phone number you picked (and the name, when you assign a task to them). Fluve never uploads or stores your address book. On Android this needs contacts access, which Fluve asks for the first time you choose from your contacts.
3. Other service providers
We use third-party infrastructure providers (for example, our database and authentication provider) to operate Fluve. These providers process data on our behalf under their own confidentiality and security commitments -- they don't use your data for their own purposes.
4. Data retention
We keep your account data for as long as your account is active. If you request account deletion, we delete your data 30 days later. What we delete, the little we keep and for how long are listed on Delete your Fluve account.
When you delete a task, we keep deleted tasks for 14 days so you can restore them, then remove them for good.
5. Your choices
- You can review and change your push and email notification preferences at any time in Settings.
- You can reply STOP to any Fluve text message to opt out of future messages on that number.
- You can request deletion of your account and associated data from Settings (how to delete your account).
6. Children's privacy
Fluve is not directed at children under 13, and we don't knowingly collect their information.
7. Changes to this policy
We may update this Privacy Policy from time to time. If you have an active account, we'll ask you to review and accept material changes before you can continue using the Service.
8. Contact
Questions about this policy? Contact us at privacy@fluve.app.